Case Study

Managing the outsourced PMO for the IT department of a financial services organization couldn't have been more challenging, especially when the focus was to derive clear business benefits from it.

Download this case study and have a look at the benefits that i2m delivered for one of its customers.
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Case Video

White Paper

How a PMO can deliver business value is a question that concerns most CIOs and IT professionals.

Download this white paper to see how an IT PMO can do this and more. The paper highlights the challenges faced by CIOs, builds the case for and defines the role of the PMO, describes the attributes and the critical success factors of a successful PMO, and the impact the PMO can create if defined and implemented well.
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Outsource PMO - Improve focus and optimize PMO Cost

i2m not only deploys PMOs for organizations, we also follow up our commitment with robust 24/7 support services. This frees up organizational bandwidth and enables core project teams to focus more on project deliveries. This can take typically one of four forms depending on the level of responsibility and accountability placed upon it by the business. At one end of the scale it can be a supporting service collecting and reporting data, or at the other end it can control the methodologies used as well as defining the standard templates and processes to be adhered to and be accountable for the project management community within the organisation.

What is evolving is a complete ‘out of the box’ outsourced PMO, providing the number of Project resources required by the Project Portfolio operating within the organisation, from the co-ordinator to the program manager. The benefits are easy to see, including the use of consistent, standardised, best practice processes and templates and certified professional project management personnel.

An SLA with the outsource company places the responsibility and accountability with them to follow their practices and deliver to the agreed requirements.

Our outsourcing service model is reflected by :

Benefits of Outsourcing

Consistency

Standard processes, policies and procedures would be defined and followed consistently. These can be developed in-house, but the primary question is whether you want your company to focus on project management activities or satisfying your ultimate customer.

Eliminate Potential Conflict of Interest

Synergies and improved performance may be obtained by outsourcing the project management function to a separate, independent provider. Example: When the IT and project management functions are both provided by the same outsourcer, you may not be getting the best service project management support is not their primary focus and secondly, the project manager will need to deal with internal politics. They are in a biased position because they don't want to make their company look bad.

Expertise

Project management is a recognized profession, much like an accountant, attorney or doctor. Would you expect your doctor to advise you on legal issues? Many companies in the last few years have come to realize that you cannot take a hands-on technical person and expect them to do their job and manage the project. In many cases, this has proven to be a primary reason that so many IT projects fail.

Customer Focus

As a service provider we are focused on providing the highest levels of competent project management. We attract and retain the highest quality project management professionals. Since this is our primary business focus, we ensure our team and employees have the necessary experience, training and professional certifications.

By outsourcing PMO management efforts to i2m, organizations can focus on program and project implementation with more vigour.

To reduce and optimize your PMO cost, contact us for an assessment.